Keep the conversation together
View customer messages and reply from a shared business inbox. Staff can pick up a conversation with its context at hand.
Customer messaging for businesses
One inbox.
A more connected customer experience.
EPC AI Chat brings customer conversations, staff replies and AI assistance into one workspace, helping your team answer questions and keep track of follow-ups.
Open your workspaceBuilt around your conversations
Let your team stay in control
Configure automated replies using your business information. Take over a conversation when a customer needs a person.
Manage the next step
Organize customer details, appointments and configured follow-ups alongside your conversations.
Your account, your authorization
Merchants authorize their own WhatsApp Business account through Meta when the official connection is available. Authorized account information, messages and delivery statuses support the inbox and replies. Official API access is subject to Meta approval and account eligibility. EPC AI Chat does not require merchants to transfer ownership of their business portfolio.
About EPC AI Chat
EPC AI Chat is a customer communication SaaS service operated by Via Mármore, Brazil. Our service helps businesses manage their own customer conversations. For account support, use the support channel provided with your merchant account. Our privacy and data deletion information is available below.